Does this sound familiar? You have some employees who are regular rock stars. Others who are putting in subpar performance every day. And still others who vacillate back and forth between excellence and mediocrity.
As one of the leading staffing agencies in Central Virginia, Adams & Garth knows what you really need is a team of steady and reliable workers – who consistently deliver great results. Here’s how to get it:
Tip #1: Communicate clear goals.
Poor performance can often stem from a lack of understanding about goals. That’s why it’s so important for every person on your team needs to understand what they should be doing from the start. Meet with each staff member individually to set performance goals and monitor their progress with regular check-ins.
Tip #2: Invest in more training.
If you’re like most managers, you’re more than busy…you’re flooded with requests. So when a new person joins your team, you might not have the time or resources to ensure they’re trained properly. They’re on their own to figure things out. Sometimes, your new hire can get up and running quickly; most often, though, additional training is needed – especially if you want consistent results.
Why? Because thorough training can help ensure everyone in your department is following the same processes and procedures. It also ensures you customers are getting the same answers, regardless of whom they speak with. This all leads to more consistent performance and results
Tip #3: Get rid of obstacles.
When a goal or deadline goes unmet, don’t automatically point the finger of blame at your employees. Roadblocks – such as obsolete technology or unrealistic timelines – can often result in a lack of consistent performance. As the manager, it’s up to you to remove these roadblocks so your employees can perform at their best everyday.
Tip #4: Offer regular praise.
Besides regularly checking in with your team to keep them on track, you should be offering consistent praise, as well. And don’t play favorites and praise those employees you like best. Praise performance and results, not people.
Consistency starts with you. Consistently set realistic goals, invest in employee training, work to remove obstacles and offer praise – and you’ll get more consistent performance across your team.
Do you need help recruiting employees you can rely on to deliver? Call the team at Adams & Garth. As one of the leading staffing agencies in Central Virginia, we’ll work with you to learn about your company, your culture, and your key staffing pains. We’ll then get to work sourcing, screening and interviewing dependable candidates that are a great fit for you. Contact us today to learn more.