As one of Staunton’s leading staffing agencies, Adams & Garth knows increasing profitability at your company isn’t all about getting new customers in the door. While that’s part of the equation, another part is your people. The stronger your team, the more success you can achieve as 2015 ends and 2016 ramps up. To help you grow your business via your staff, here are some tips to consider:
Invest in your people.
Don’t just invest in new equipment or new technology; invest in your people, as well. If you want your team to improve performance and deliver optimal results, they need to be given the opportunities to acquire new skills and expand their horizons. Whether it’s a formal mentoring program or an informal brown bag lunch is up to you. Just be sure that you’re regularly investing in training and development for your employees.
Set the tone for empowerment.
Don’t be a helicopter boss. Instead, set the tone for a culture of empowerment by giving your employees some autonomy and letting them do their jobs. Mistakes might be made along the way. But chances are, when employees can make more decisions on their own, they’ll learn more, feel more inspired, and deliver better work.
Create bonds across your staff.
Promote internal communication and provide opportunities for staff members to create ties with those outside their teams and departments. Some of the most creative solutions come out of cross-departmental collaborations.
Focus on customer service.
Make sure your people are giving their best to the customers. After all, it takes a lot more time and effort to get new customers than it does to keep existing ones. Therefore, when it comes to training your people, make sure they understand how important it is to maintain strong relationships and deliver great service to your customers.
Take time to hire right.
When you are ready to bring someone new on board, don’t rush the process. It will cost a lot more to deal with a bad hire, then to take the hiring process a little slower.
Eliminate the weak links.
If you do make a hiring mistake, deal with it promptly. The longer someone who is a poor fit stays on board, the more it will harm your staff and your company as a whole.
Do you need more help hiring the right people for the right positions at your company? Call Adams & Garth. As one of Staunton’s leading staffing agencies, we can take the hassle out of recruiting for you, so you can focus on other priorities. Contact Adams & Garth today to learn more.